GIS Frequently Asked Questions

GIS Frequently Asked Questions

GIS FAQ's

We have assembled the following list of frequently asked questions to assist the TAMU community with getting and doing GIS.

If you have any other questions, please schedule an appointment to request help.

GETTING GIS SOFTWARE

  1. How do I get ArcGIS Pro?
  2. How do I get ArcMap?
  3. How do I get City Engine?
  4. How do I get ENVI?
  5. How do I run ArcGIS Software on my Mac?

ACCESSING ARCGIS ONLINE

  1. How do I create a TAMU ArcGIS Online account?
  2. How do I access TAMU’s ArcGIS Online?

DESKTOP SOFTWARE LICENSING/CONFIGURATION

  1. How do I connect to the TAMU VPN to access licenses for GIS software?
  2. How do I configure ArcGIS Pro to use my TAMU ArcGIS Online Account?
  3. How do I configure a license for ArcMap?
  4. How do I configure a license for City Engine?

ARCGIS LOGIN PROBLEMS

  1. I am getting an error when I try to log into ArcGIS Online and/or ArcGIS Pro: “Unable to login using Idp. ‘NAME_ID’ not found in SAML response.”

ARCGIS ONLINE APPS

Story Maps

  1. How do I make a Story Map?
  2. How do I allow multiple people to edit a Story Map?

Business Analyst Online

  1. How do I access ArcGIS Business Analyst?

ARCGIS ONLINE CREDITS

  1. Why have I run out of ArcGIS Online credits?
  2. How do I get more ArcGIS Online credits?