[vc_row full_width=”stretch_row” css_animation=”fadeIn” el_class=”header-custom”][vc_column][rev_slider_vc alias=”slider-services”][vc_custom_heading source=”post_title” font_container=”tag:h1|text_align:left” use_theme_fonts=”yes” css_animation=”none” el_class=”title-banner”][vc_raw_html]JTNDYSUyMG5hbWUlM0QlMjJzZWN0aW9uLXNlbWluYXJzJTIyJTNFJTNDJTJGYSUzRQ==[/vc_raw_html][/vc_column][/vc_row][vc_row][vc_column][vc_column_text][vc_breadcrumbs initial_loading_animation=”none”][/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1510688425640{padding-top: 15px !important;padding-bottom: 50px !important;background-color: #f0f0f0 !important;}”][vc_column][vc_custom_heading text=”ARCGIS PRO / ARCGIS ONLINE LOGIN ERROR” font_container=”tag:h1|text_align:left|color:%23500000″ use_theme_fonts=”yes”][vc_column_text]ArcGIS Pro and ArcGIS Online both allow anyone @tamu.edu to login with their TAMU NetID.
However, if you are @ something before the .tamu.edu, like person@tti.tamu.edu or person@agrilife.tamu.edu, you may get an error when you attempt to use your email address to log in.[/vc_column_text][vc_single_image image=”2926″ img_size=”full”][vc_column_text]You will have to make some deep-in-the-weeds changes to your TAMU email settings to fix this problem.
We have no idea what causes this problem, or how the solution below solves it, but it works. Maybe one day, we will know..
Buckle up.[/vc_column_text][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1598290528920{padding-top: 15px !important;padding-bottom: 50px !important;background-color: #ffffff !important;}”][vc_column][vc_custom_heading text=”TAMU GATEWAY” font_container=”tag:h1|text_align:left|color:%23500000″ use_theme_fonts=”yes”][vc_column_text]1. Go to the TAMU Gateway and click on “Email Settings”:
https://gateway.tamu.edu[/vc_column_text][vc_single_image image=”2922″ img_size=”full”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1598290543816{padding-top: 15px !important;padding-bottom: 50px !important;background-color: #f0f0f0 !important;}”][vc_column][vc_custom_heading text=”GO TO DELIVERY SETTINGS” font_container=”tag:h1|text_align:left|color:%23500000″ use_theme_fonts=”yes”][vc_column_text]1. Click to edit your delivery settings:[/vc_column_text][vc_single_image image=”2923″ img_size=”full”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1598290553470{padding-top: 15px !important;padding-bottom: 50px !important;}”][vc_column][vc_custom_heading text=”SET FORWARDING” font_container=”tag:h1|text_align:left|color:%23500000″ use_theme_fonts=”yes”][vc_column_text]1. You are most likely looking at a screen that has your email being “returned to sender”. You don’t want this.
2. Click the “Delivered to” box. You want this.
3. Enter your @agrilife.tamu.edu email (or @ag, or @tti, or whatever you are at) in the text box.[/vc_column_text][vc_single_image image=”2924″ img_size=”full”][/vc_column][/vc_row][vc_row full_width=”stretch_row” css=”.vc_custom_1598290553470{padding-top: 15px !important;padding-bottom: 50px !important;}”][vc_column][vc_custom_heading text=”TRY TO LOG IN” font_container=”tag:h1|text_align:left|color:%23500000″ use_theme_fonts=”yes”][vc_column_text]1. You are most likely looking at a screen that has you email being “returned to sender”. You don’t want this.
2. Click the “Delivered to” box. You want this.
3. Enter your @agrilife.tamu.edu email (or @ag, or @tti, or whatever you are at) in the text box.[/vc_column_text][/vc_column][/vc_row]